Solution : https://service.sap.com/sap/support/notes/642665 (SAP Service marketplace login required)
Key words :
table havesingle activity tracing enabled, enabled forsingled activity tracing, prerequisites single activity tracing, broadcast messaging server, interaction center reason, enable tracing, specific user, transaction crmc_ic_trace, entera username, solution deploy
Related Notes :
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| 677456 | SAPKU40003: Support Package 03 for CRM 4.0 |
| 651069 | SAPKU40002: Support Package 02 for CRM 4.0 |