Solution : https://service.sap.com/sap/support/notes/641076 (SAP Service marketplace login required)
Key words :
<sap j2ee engine>\cluster\server\services\servlet_jsp \work\jsptemp\sisopt\work, terms interaction center workforce managementinteraction workforce optimization calculation reason, required sap basic java libssap basic java libs 6, required sap j2ee enginethe sap j2ee engine version required, prerequisites crm ics wfm calculation services 4, latest crm ics wfm calculation services 4, 0 -> binary patches -> crm ics wfm cs 4, crm ics wfm calculation services 4, \usr\sap\j2eewfm\j2ee\j2ee_00, /usr/sap/j2eewfm/j2ee/j2ee_00
Related Notes :
| 651069 | SAPKU40002: Support Package 02 for CRM 4.0 |
| 620832 | SAP J2EE Engine Running as Service or Application |