Solution : https://service.sap.com/sap/support/notes/641062 (SAP Service marketplace login required)
Key words :
<sap j2ee engine>/cluster/server/services/servlet_jsp /work/jsptemp/sis/work, required sap j2ee enginethe sap j2ee engine version required, required sap basic java libssap basic java libs 6, terms interaction center workforce management reason, prerequisites crm ics wfm application services 4, latest crm ics wfm application services 4, crm ics wfm application services 4, /usr/sap/j2eewfm/j2ee/j2ee_00, 0 -> binary patches -> crm ics wfm, note <sap j2ee engine> refers
Related Notes :
| 651069 | SAPKU40002: Support Package 02 for CRM 4.0 |
| 638593 | Unable to connect to remote Calculation Services |