Solution : https://service.sap.com/sap/support/notes/638184 (SAP Service marketplace login required)
Key words :
-> sap img - crm - transactions - basic settings - define transaction typ-> select transaction type, business categories-> select - business activity, partner determination procedurefor mobile related documents, open microsoft word document, mobile service sap crm 4, time confirmation long text, srvo-> select assignment, service order / service confirmation3, terms sap crm 4, prerequisites sap crm 4
Related Notes :
| 513291 | SAP CRM 4.0 Mobile Client Component: Collective Note |