Solution : https://service.sap.com/sap/support/notes/637854 (SAP Service marketplace login required)
Key words :
call center search mode, tab pages display mode, customer search screen, tab title reason, web front end, 'switch account' button, internet pages, internet user, logon page, confirmation page
Related Notes :
| 650068 | Composite SAP note: SAP Biller Direct 2.0 Support Package 01 |