Solution : https://service.sap.com/sap/support/notes/636992 (SAP Service marketplace login required)
Summary :
This SAP Note clarifies query about time zone dependence in notification processing across quality management, plant maintenance, service, and claims. It details the attribution of time zones in different date and time fields at the header, task, and activity levels of a notification. Specifically, manual entries by users capture the local time zone automatically (QMEL-TZONSO, QMEL-QMDAT, QMEL-MZEIT), while system-level time and date fields (e.g., QMEL-ERDAT, QMSM-ERDAT) use the system's time zone. The note also illustrates how data displays according to user's local time zone or the original entry's time zone, depending on the customization and system setup.
Key words :
japanese service employee creates task 'call customer', note answers frequently asked questions, 'services -> global custom development services', 'global custom development services', solution frequently asked questions, desired finish date displayed, task 'call customer', deviating individual time zones, customer development project, desired finish date
Related Notes :
| 1375438 | Globalization Collection Note |
| 963792 | Completion of task: IM 714: Reference date is in the future |
| 651188 | Notification completion: IM464: Reference date in the future |
| 528088 | Time zones processing in CS notifications |