SAP Note 632425 - Search via category, cause + reason for escalation incorrect

Component : Case Management - Case Management

Solution : https://service.sap.com/sap/support/notes/632425 (SAP Service marketplace login required)

Key words :
terms ic web client, attached program corrections, find cases, cases exist, problem occurs, extended search, crmd_bsp_case reason, key fields, 1-digit key, solution implement

Related Notes :

634869SAPKU40001: Support Package 01 for CRM 4.0