Solution : https://service.sap.com/sap/support/notes/630792 (SAP Service marketplace login required)
Key words :
terms case management reason, tab page group cmg_main, activity tab page, field group act_detail, field group cmg_activities2, prerequisites incorrect customizing, blueprint tables solution 1, method if_crm_bsp_model_access_il~read, case management, dialog box
Related Notes :
634869 | SAPKU40001: Support Package 01 for CRM 4.0 |