Solution : https://service.sap.com/sap/support/notes/622513 (SAP Service marketplace login required)
Key words :
required ic webclient patch levelthe patch level, 0 sp01 patch 0 requires sap j2ee engine 6, interaction center business scenario group, basic java libs versionic webclient 4, required sap j2ee engine, sap basic java libs 6, crm software agent framework, crm broadcast messaging server, sw component ic webclient, previous ic webclient version
Related Notes :
| 634869 | SAPKU40001: Support Package 01 for CRM 4.0 |