Solution : https://service.sap.com/sap/support/notes/621768 (SAP Service marketplace login required)
Key words :
crm system single role sap_pcc_account_manager, crm system single role sap_pcc_crm_portal_admin, crm server single role sap_pcc_ic_manager, portal role crm portal administrator, portal role interaction center manager, crm server single role, workset call list status, bsps product service letter, portal role account manager, bsp call list management
Related Notes :
623766 | JCO Exception: no RFC authorization for function group |