Solution : https://service.sap.com/sap/support/notes/621550 (SAP Service marketplace login required)
Summary :
When navigating between cases in a result list after editing, a termination in the BSP application arises, displaying error CX_SY_REF_IS_INITIAL ("Dereferencing the NULL Reference"). This occurs in the PC-UI with adjustments being saved in the first case. The error is located in the include CL_CRM_CMG_IL at line 117. Apply the provided correction instructions to resolve this issue. Related identifier: BSP_CRMD_CASE.
Key words :
error-class cx_sy_ref_is_initialerror-text dereferenzierung der null-referenz, terms bsp_crmd_case reason, attached correction instructions, error occurred, termination occurs, bsp application, information isavailable, cl_crm_cmg_il=================cp, cl_crm_cmg_il=================cm008, solution implement
Related Notes :
| 651069 | SAPKU40002: Support Package 02 for CRM 4.0 |
| 634869 | SAPKU40001: Support Package 01 for CRM 4.0 |