Solution : https://service.sap.com/sap/support/notes/620214 (SAP Service marketplace login required)
Key words :
interaction center manager role reason, property 'bsp application start page, 'role' role processing, error message occurs, basis >= sp21 & < sp25, terms business package, application workflow modeler, start page, bsp application crm_ic_wf_mod, bsp application
Related Notes :
844192 | CRM 3.1 SP Stack 11 (06/2005): Release & Inf. Note |
797957 | CRM 3.1 SP Stack 12/2004 (SAPKU31010): Release & Inf. Note |
755934 | CRM 3.1 SP Stack 07/2004 (SAPKU31009): Release & Info. Note |
711716 | CRM 3.1 SP Stack 03/2004 (SAPKU31008): Release & Info. Note |
683842 | CRM 3.1 SP Stack 12/2003 (SAPKU31007): Release & Info. Note |
679085 | Portal does not display workflow modeler |
663180 | Support Release 01 for CRM 3.1 |
653691 | SAPKU31006: Support Package 06 for CRM 3.1 |
626694 | Access to the modeler |
622208 | Access to the Modeler from any Portal before Basis SP25 |
616521 | No access rights and possible activities in the Portal |