Solution : https://service.sap.com/sap/support/notes/618104 (SAP Service marketplace login required)
Summary :
The SAP Note discusses the "sapsysinfo.sh" script designed for compiling system information crucial for SAP Support, particularly under Linux architectures like RedHat and SuSE. It outlines the need to accompany any BC-OP-LNX related problem messages with data collected through this script. The script facilitates streamlined SAP support interventions, minimizing response and resolution times considerably. Guidelines are provided on downloading, unzipping, and executing the script on a Linux server, with the final step involving attaching the output to a customer message or uploading it to a designated SAP server as detailed in SAP note 40024.
Key words :
collecting linux-relevant system information sending, - compiling system information, entered system information, relevant linux server, linux operating system, mounted nfs directories, customer message describing, zip file generated, problem message reason, information directly
Related Notes :
| 1159718 | SAP kernel aborts with signal 7 (SIGBUS) on Linux/IA64/Power |
| 752505 | SAP System Installation Problems |
| 706071 | Linux: Memory in tmpfs is not released correctly |
| 171356 | SAP software on Linux: General information |
| 40024 | Transferring customer files to sapserv# using ftp |