Solution : https://service.sap.com/sap/support/notes/618029 (SAP Service marketplace login required)
Key words :
'installation & upgrade guides -> mysap crm -> crm 3, eservice solution apply icss java patch 2, 'sap crm -> sap crm 3, 1 support package sapku31005 orhigher, 1 -> binary patches -> crm icss 3, registration/maintain personal data 3, java application installation guide, user data model, sap j2ee engine 6, sap j2ee engine
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