Solution : https://service.sap.com/sap/support/notes/607108 (SAP Service marketplace login required)
Summary :
E-mail issues in SAP systems are typically related to incorrect SMTP node configuration in transaction SCOT. This note assists in diagnosing outbound and inbound mail failures, suggesting checks like validating SMTP settings via Telnet. For outbound issues, verify 'Mail host' and 'Mail port' against the system's actual capability to connect using provided Telnet commands. Inbound mail issues can be traced by direct interaction with the SAP ESMTP service, confirming operational readiness and responsiveness to SMTP commands.
Key words :
long time quit 221 {sap application server} byeyou, telnet {sap application server} {smtp-port-, solution problems sending e-mails, host} 250 {sap application server} mail, telnet {mail-host} {mail-port}, sap web application server, if_smtp_client->send exception smtp_communication_failure, problems receiving e-mails, 220 {sap application server} sap 6, esmtp service readythen enter
Related Notes :
| 455140 | Configuration of e-mail, fax, paging or SMS using SMTP |
| 455127 | E-mail (SMTP) in different SAP releases |