Solution : https://service.sap.com/sap/support/notes/605773 (SAP Service marketplace login required)
Key words :
item object types, 'sales' object types, terms extended search, product id reason, service orders, service confirmations, 'spare parts', service order, program error, support package 05
Related Notes :
| 610994 | SAPKU31004: Support Package 04 for CRM 3.1 |