Solution : https://service.sap.com/sap/support/notes/605619 (SAP Service marketplace login required)
Key words :
terms pcc ui, attached correction instructions, service processes reason, service orders, 'priority' field, found records, program error, support package 05, prerequisites
Related Notes :
| 610994 | SAPKU31004: Support Package 04 for CRM 3.1 |