Solution : https://service.sap.com/sap/support/notes/593154 (SAP Service marketplace login required)
Key words :
'user tasks connect wait xx' ccms alarm, 'connect wait' status reached, set individual threshold values, 'connect wait' status, connect wait status, solution manager reports, terms solution manager, ccms reason, xx denotes, user tasks
Related Notes :
| 577991 | No connection to liveCache possible |
| 205220 | Minimum size: MAXUSERTASKS in the liveCache |