Solution : https://service.sap.com/sap/support/notes/589489 (SAP Service marketplace login required)
Summary :
SAP Note addresses issues with frontend printing in an environment where SSL/HTTPS or SNC/SSO configurations are implemented. Specifically, print data generated in R/3 doesn't reach the frontend machine post-SSL or SNC setup. Diagnosis traces (AGATE.TRC, SM21) indicate failures in logon due to improper setups like missing ACL entries for SNC names and external ID logon failures. The solution involves reconfiguring ITS to either bypass client certificate requirements during RFC logon (`~clientcert=0`) and ensuring RFC users are correctly listed in ACLs for SNC setups to rectify 'Issuer of ticket not in ACL' errors.
Key words :
connect string = client=xxx lang=xx trace=1 ashost=<hostname> sysnr=00, prerequisites ssl/https setup users, ssl/https setup agate, ssl/https setup, snc-rfc users, snc/sso setup, functionality starts failing, error messages related, errors messages related, /scripts/wgate/its_ping/
Related Notes :
| 351230 | Front-end printing with HTML GUI/WebGUI (up to Rel. 6.20) |