Solution : https://service.sap.com/sap/support/notes/583100 (SAP Service marketplace login required)
Key words :
genesys products & complete version numbers/operating system & release switch type, 6c --> binary patches--> sap kernel 4, server running genesys components, genesys gplus adapter integration, release system type, --> database independent netmeeting/pcanywhere, genesys gplus adapter, remote connectivity general information, alias /patches --> sap, genesys component needed
Related Notes :
| 31515 | Service connections |
| 30289 | SAProuter documentation |