SAP Note 582976 - BSP - Calculate SLA times

Component : Business Transactions - Content for Service

Solution : https://service.sap.com/sap/support/notes/582976 (SAP Service marketplace login required)

Key words :
solution import mysap crm 3, pcc ui reason, service order based, assigned service contract, terms response profile, service item, response times, missing implementation, 1 support package 04, alculation

Related Notes :

587218SAPKU31003: Support Package 03 for CRM 3.1
573897