Solution : https://service.sap.com/sap/support/notes/551471 (SAP Service marketplace login required)
Summary :
This SAP Note discusses the issue of negative credit values being updated in scenarios involving credit memos, returns, and invoice corrections, connected with credit management system tables S066 and S067. The issue arises due to the "Credit active" indicator (TVAP-CMPNT) not being set in the item categories for the affected documents in the outbound delivery Customizing. Setting this indicator for items within these categories results in the appropriate update of negative credit values. This functionality supports correct credit limit impact tracking, where credit memos reduce the used credit limit when cleared against receivables.
Key words :
invoice correction solution open credit values, symptom negative credit values, invoice correction request, negative credit values, open sales order, open billing document, outbound delivery customizing, prerequisites credit memos, credit memo request, returns item categories
Related Notes :
| 425523 | Collection of consulting notes: Credit update |
| 377165 | Update open credit values for credit management |