Solution : https://service.sap.com/sap/support/notes/542603 (SAP Service marketplace login required)
Key words :
terms segment builder, transaction crmd_mktseg reason, import support package 12, support package 11, rfm analysis, longer works, program error, prerequisites
Related Notes :
545613 | SAPKU30011: Support Package 11 for EBP 3.0/CRM 3.0 |