Solution : https://service.sap.com/sap/support/notes/520688 (SAP Service marketplace login required)
Summary :
SAP GUI version 6.20 and later generates a dialog box upon encountering an exception, guiding users to create an email for error reporting. This behavior is due to an error in the SAP GUI, where illegal operations like invalid memory access trigger a FrontException. To resolve, users should locate the FrontException file, identify the exception ID, and refer to SAP Note 499555 for correction details. If unresolved, install the latest SAP GUI patch and relevant PDBs from SAP Service Marketplace, set the _NT_SYMBOL_PATH environment variable, and verify the setup. Persisting issues should be reported to SAP Support with necessary details and attachments.
Key words :
%programfiles%\sap\frontend\sapgui, sap gui source dvd, gui<release> _<patchlevel>, gui<release>_pdb_<patchlevel>, latest sap gui patch, incomplete exception trace files, -> sap frontend components, invalid memory area, sap service marketplace, dll %temp% http
Related Notes :
1053736 | |
957442 | |
596866 | |
559285 | |
499555 | Exceptions in SAP GUI for Windows |