Solution : https://service.sap.com/sap/support/notes/516725 (SAP Service marketplace login required)
Key words :
downloaded customer hierarchy, customer hierarchy download, group hierarchy download, generated hierarchy, hierarchy category, hierarchy data, crm server, terms bp_group_hierarchy_exchange, bph reason, initial load
Related Notes :
| 508712 | Download of R/3 customer hierarchy not equal to category 'A' |
| 494873 | R/3 customer hierarchy and CRM group hierarchy |