Solution : https://service.sap.com/sap/support/notes/505894 (SAP Service marketplace login required)
Summary :
In SAP environments, a short dump occurs during the execution of cl_gui_frontend_services=>Directory_Exist, related to a failed method call and automation errors. The root cause being the missing Directoryexist method in the safewin.ocx library. To resolve the issue, users should apply the latest support packages and patches available at SAP Service Marketplace (http://service.sap.com/swcenter-main), following guidelines outlined in SAP note 96885 to effectively update their system and prevent such errors.
Key words :
ocx solution apply curent support packages, symptom short dump, terms call_method failed, cl_gui_frontend_services=>directory_exist, prerequisites method, dll safewin, patches located, /swcenter-main, applying patches, automation
Related Notes :
| 96885 | Downloading front end patches |