Solution : https://service.sap.com/sap/support/notes/495654 (SAP Service marketplace login required)
Key words :
maitain mail form, personalized mail reason, initial solution implement, field press f4, prerequisites f4, terms crmd_email, shortdumpoccurs, ' data_offset_negative ', correction
Related Notes :
487350 | CRMD_EMAIL: 'Characteristic & doesn't exist' |
457902 | Attibute value check in the mail form |
450366 | SAPKU30007: Support Package 7 for EBP 3.0/CRM 3.0 |