Solution : https://service.sap.com/sap/support/notes/49440 (SAP Service marketplace login required)
Key words :
active global support center - team switzerland, - research efforts - analysis - tests - discussion - documentation, reporting customer number asinvoice recipient, service remote consultingfor inquiries, prerequisites solution dear customer, offer support serviceswithin, purchase order number, invoice recipient orrequire, service remote consultingafter, page 3the answer
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