Solution : https://service.sap.com/sap/support/notes/486097 (SAP Service marketplace login required)
Key words :
press f5 choose 'sap implementation guide' -> 'customer relationship management' -> 'master data' -> 'business partner' -> 'business partner - cockpit, views' double-click 'maintaining info blocks' choose ', crm business partner number, fact sheet' -> 'define info blocks, customizing call transaction spro, displayed press enter, /3 customer number, terms fact sheet, symptom bw reports, implementation
Related Notes :
| 495376 | Introducg info blocks to the Customizing via maintennce view |
| 452632 | SAPBWNews BW 3.0A Support Package 08 |