Solution : https://service.sap.com/sap/support/notes/482346 (SAP Service marketplace login required)
Key words :
proposed cross selling article, additional article reason, symptom cross selling, triggers cross selling, cross selling list, cross selling texts, sales order processing, dialog box offers, 'goto -> item -> texts', additional item texts
Related Notes :
| 513781 | Incorrect text determination w/ manual product selection II |