Solution : https://service.sap.com/sap/support/notes/480213 (SAP Service marketplace login required)
Key words :
area enterprise portal infrastructure, support requires additional information, 'support' --> support desk --> 'version', enterprise portal version easily, ensure quick processing, server operating system, corporate ldap server, client operating system, java development kit, portal ldap server
Related Notes :
| 456348 | EP 5.0: Central Note for Support |
| 420194 | Enterprise Portal 5.0 - READ ME FIRST!!! |