SAP Note 445825 - Error message AM057 when deleting a contact person

Component : Address Management / Business Address Services - Business Partners

Solution : https://service.sap.com/sap/support/notes/445825 (SAP Service marketplace login required)

Summary :
When an R/3 user attempts to delete a customer contact person initially created from a CRM upload, an error message AM057 occurs due to a misalignment in the ADRVP address table's record. This error results from the BAPIS function BAPI_ADDRESSPERS_SAVEREPLICA populating the APPL_KEY field incorrectly by omitting the client information. Corrective measures include applying update instructions specific to the R/3 system as per release notes (not CRM). For Basis Release 6.20, where the issue should ideally be resolved, additional action might be required to manually correct records if they were incorrect pre-update.

Key words :
bapi_addresspers_savereplica function module generates, am057 error message appears, terms bas_bapisbas_masterdatabas_reference reason, customer contact person, relevant correction instructions, contact person, contact person 1857, correction instructions, correction instructions 284703, program error

Related Notes :

625231Composite SAP note: Addresses of business partners in upload