Solution : https://service.sap.com/sap/support/notes/432618 (SAP Service marketplace login required)
Key words :
interaction center bp search, img activity 'define profiles, higher crm release, function module field, function module ccmcs_bp_subcreate, solution enter ccmcs_bp_subcreate2, define profiles, search strategies, search strategies', overwrite ccmcs_bp_subcreate
Related Notes :
396690 | SAP CRM 3.0: Information on Upgrade |