Solution : https://service.sap.com/sap/support/notes/422409 (SAP Service marketplace login required)
Summary :
Users face issues accessing SAP Service Marketplace due to incorrect user IDs or passwords, repeated pop-ups for login and personal certificates, and error messages regarding authorization. These issues may also be triggered by recent ID requests or misconfigured browser settings. SAP's redirection service or company's proxy settings could also be factors. Relevant solutions include contacting your company's super-administrator, waiting 24 hours after new ID creation, and adjusting browser settings. For specific problems, consult SAP Notes 560499, 16481, 484178, 155954, 81069, 416917, 444042, and 441972 for detailed guidance.
Key words :
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Related Notes :
| 444042 | Empty user certificate list during logon to SMP with IE |
| 441972 | Error with Netscape: "No user certificate" |
| 416917 | Multiple Password-Prompts while logon |
| 155954 | SAP Service Marketplace: Proxy addresses |
| 81069 | Browsers supported by SAP Service Marketplace |