Solution : https://service.sap.com/sap/support/notes/385344 (SAP Service marketplace login required)
Summary :
This SAP Note addresses issues encountered with the online help functionality in the BI front-end across various SAP BW versions. Users with installed BW versions such as 2.0B, 2.1C, 3.0B, or newer may face problems accessing online help. The note differentiates between general online help issues and those specific to Business Explorer applications, including BEx Browser, Analyzer, Query Designer, and Web Application Designer. For resolution, it instructs checking of system configuration and parameters via the IWB_HTML_HELP_BROWSER_CALL function module and relevant transaction codes. Troubleshooting steps include verifying installation and configuration settings, and directing specific issues to appropriate support components based on the nature of the problem encountered.
Key words :
object_class iwb_exthlp topic_object_id ba45583ca544eb51e10000000a114084 structure_object_id e3e60138fede083de10000009b38f8cf relevant chm file, object_class iwb_exthlp topic_object_id 9d76563cc368b60fe10000000a114084 structure_object_id a376563cc368b60fe10000000a114084 relevant chm file, object_class iwb_exthlp topic_object_id 7a87583c2439e66fe10000000a114084 structure_object_id f10a5a2ee09411d2acb90000e829fbfe relevant chm file, object_class iwb_exthlp topic_object_id 7a87583c2439e66fe10000000a114084 structure_object_id 14e7d13f7fb44c21e10000000a1550b0 relevant chm file, object_class iwb_exthlp topic_object_id ba45583ca544eb51e10000000a114084 structure_object_id f10a5a2ee09411d2acb90000e829fbfe relevant chm file, object_class iwb_exthlp topic_object_id 9d76563cc368b60fe10000000a114084 structure_object_id f10a5a2ee09411d2acb90000e829fbfe relevant chm file, object_class iwb_exthlp topic_object_id ba45583ca544eb51e10000000a114084 structure_object_id 14e7d13f7fb44c21e10000000a1550b0 relevant chm file, object_class iwb_exthlp topic_object_id ba45583ca544eb51e10000000a114084 structure_object_id e3e60138fede083de10000009b38f8cf enter, object_class iwb_exthlp topic_object_id 9d76563cc368b60fe10000000a114084 structure_object_id a376563cc368b60fe10000000a114084 enter, iwb_html_help_browser_call function module automatically checks
Related Notes :
| 1133534 | Installing and customizing BEx Help |
| 863454 | No on-line help in BW front end 3.5 Support Package 12 + 13 |
| 856306 | Online help in the BW front end is not displayed correctly |
| 589769 | Query Designer online help does not work |