Solution : https://service.sap.com/sap/support/notes/384665 (SAP Service marketplace login required)
Key words :
hkey_local_machine\software\sap\msa\ui\mobile\apps\msy, mobile client reason, system maintenance client, application failed, error message, application settings, terms crm 2, sr01 installation, installation, 0398314 - crm 2
Related Notes :
| 380269 | CRM 2.0C Mobile Sales / Mobile Service |