SAP Note 380399 - Multiple logons in RF transactions

Component : Mobile Devices - SAP Console

Solution : https://service.sap.com/sap/support/notes/380399 (SAP Service marketplace login required)

Summary :
RF users are facing issues with system access due to unrecognized multiple logons, particularly when using SAPConsole. The problem often arises because logoffs, often delayed by connectivity issues, do not properly terminate sessions. This situation prevents users from logging into the system again. For SAPConsole versions 6.20 and above, the system already handles multiple logon scenarios by allowing either continuation or termination of logons. For earlier versions, the solutions include updating SAPConsole or implementing a code modification that manages multiple logon sessions by clearing out prior user sessions during a new logon attempt. This should include configuration adjustments for the specific user profile within SAPConsole Administration.

Key words :
terminal-id  call 'thusrinfo' id 'opcode' field opcode_usr_attr    id 'terminal' field terminal    id 'tid' field tid    id 'host' field host    id 'hostaddr' field hostaddr    id 'act_sessions' field act_sessions    id 'max_sessions' field max_sessions    id 'my_session' field my_session    id 'my_internal_session' field my_internal_session, call 'thsnddeluser'            id 'mandt'  field sy-mandt            id 'bname'  field sy-uname            id 'server' field multi_logon_tab-server            id 'tid'    field multi_logon_tab-termid, call function 'th_user_list'          destination other_server             tables               list = user_list             exceptions              communication_failure = 1 message msg_text              system_failure        = 2 message msg_text, alive    call function 'th_server_list'     exporting          services       = 255         tables              list          = server_list         exceptions              no_server_list = 1, message id sy-msgid type sy-msgty number sy-msgno, key tid =   other_termid                                  mandt = syst-mandt                                  bname = syst-uname, server-id  call 'c_sapgparam'   id ', ' field 'rdisp/myname'                      id ', sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4, call function 'th_user_list'         tables              list = user_list

Related Notes :

170183
142724