Solution : https://service.sap.com/sap/support/notes/370928 (SAP Service marketplace login required)
Key words :
provide sufficient authorizations, provide concrete examples, component bw-bct, bw release, customer message, problem occurs, patch level, plugin patch, /3 support package, logon data
Related Notes :
387490 | Required specifications in messages for BW-WHM |
376997 | BW customer messages with priority 1 (very high) |
309824 | BW problem message/Support Packages, Patches |