Solution : https://service.sap.com/sap/support/notes/332113 (SAP Service marketplace login required)
Summary :
When creating a service operation in transaction IW31 or IW32 control key PM03, users encounter message CN764 owing to a system's inability to auto-generate a purchase requisition. This issue arises when a service package hasn't been created in the order, marked by an incorrect notification that suggests an incomplete requisition. The core of the problem lies in a software glitch where the order's status (released/materials relevant) instantaneously prompts a purchase requisition attempt, which fails due to the absence of a service package. Solution involves system corrections where post-maintenance of service lines, the requisition processes correctly and an informative message I764(CN) confirms requisition requirements.
Key words :
longer process misleading dialog box 'purchase requisition incomplete &', misleading message 'purchase requisition incomplete &', additional key words iw32, system generates message cn764, purchase requisition immediately, service package manually, iw31 service operation, purchase requisition, system generates, message i764
Related Notes :
| 393356 | Required entry field for price in PReq and service operation |