Solution : https://service.sap.com/sap/support/notes/201434 (SAP Service marketplace login required)
Summary :
In SAP GUI versions 4.6A, 4.6B, and 4.6C, users may encounter difficulties logging onto systems that automatically render the easy access tree, leading to the termination of the GUI with the error 'Maximum work process hold time exceeded.' This issue stems from insufficient settings in system customization. To resolve this, administrators should increase the `rdisp/max_hold_time` parameter in the instance profile via Transaction RZ10, setting it to 40 or more. The default setting was previously 20. Remember to restart the instance for changes to take effect.
Key words :
prerequisites customizing solution increase parameter rdisp/max_hold_time, message 'maximum work process hold time exceeded', maximum work process hold time exceeded, additional key words gui, easy access tree, gui terminates, automatically processes, transaction rz10, newly create, instance profile
Related Notes :
| 42789 | max_hold_time exceeded |