Solution : https://service.sap.com/sap/support/notes/183648 (SAP Service marketplace login required)
Summary : Key words : Related Notes :
SAPMSSY2 program delays in background processing are associated with long runtimes displayed in background process logs and occasional BTCCTL table locks. The cause is linked to SAPMSSY2 accessing the job log file stored at
/usr/sap/c11/sys/global/001joblg, additional key words background processing, directory <dir_global>/<mandant>joblg, respective background processes, program report sapmssy2, database table btcctl, time program sapmssy2, solution reorganize/defragment, background processing, long runtime
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