SAP Note 183648 - SAPMSSY2: long runtime in background process

Component : Runtime Environment for Background Processing - HP-UX

Solution : https://service.sap.com/sap/support/notes/183648 (SAP Service marketplace login required)

Summary :
SAPMSSY2 program delays in background processing are associated with long runtimes displayed in background process logs and occasional BTCCTL table locks. The cause is linked to SAPMSSY2 accessing the job log file stored at /JOBLG (e.g., /usr/sap/C11/SYS/global/001JOBLG). Issue diagnosis can be further verified by creating a test file on the batch server; delays here might suggest file system fragmentation. The recommended solution is to reorganize or defragment the file system to improve performance.

Key words :
/usr/sap/c11/sys/global/001joblg, additional key words background processing, directory <dir_global>/<mandant>joblg, respective background processes, program report sapmssy2, database table btcctl, time program sapmssy2, solution reorganize/defragment, background processing, long runtime

Related Notes :

745639FAQ: Oracle enqueues