Solution : https://service.sap.com/sap/support/notes/1810114 (SAP Service marketplace login required)
Summary :
Errors occur when displaying 'Multipart/Related' documents in SAP HTML Control, potentially resulting in incomplete document presentation with blank display areas. The issue is traced to a program error and affects various ITS-related components (e.g., SAP integrated ITS, Webgui, and cl_gui_html_viewer). A resolution is available through specific SAP integrated ITS kernel patches listed under the "SP Patch Level" section. Patch installation is advised for correction. For detailed information on patch release and download, refer to SAP Service Marketplace and notes 563161 and 330793, with installation guidance in note 19466.
Key words :
display 'multipart/related' documents, prerequisites program error solution, install sap kernel patches, displayed remains blank, expected delivery dates, sap kernel patches, sap kernel corrections, sp patch level, latest delivered patch, sap service marketplace
Related Notes :
| 1053737 | Expected release dates for SAP GUI for Windows & ITS Patches |
| 563161 | SAP GUI, SAP ITS & SAP IGS patches on Service Marketplace |
| 330793 | Downloading patches |
| 97621 | OCS Info: Online Correction Support (OCS) |
| 19466 | Downloading SAP kernel patches |