SAP Note 178760 - (De)Installation of extension for calendar sync. in Outlook

Component : Please use subcomponents - Communication Services: Mail, Fax, SMS, Telephony

Solution : https://service.sap.com/sap/support/notes/178760 (SAP Service marketplace login required)

Summary :
The SAP R/3 calendar synchronization issue in Outlook arises due to improper installation paths influenced by multiple MS Office installations. Particularly from release 4.6D, calendar synchronization installs alongside "SAP MAPI Service Provider," contrary to desired setups - see note 393190 for more. Client Extension installations require a consistent MS Office environment. For troubleshooting, manual steps include closing Outlook, locating the sapcalex.ecf file in SAPWork directory, copying it to the correct Outlook Addins folder, and managing through the Add-In Manager. Uninstallation involves removing the sapcalex.ecf from the Addins directory and restarting Outlook.

Key words :
\programme\microsoft office\office\addins, consistent ms office package installation, \microsoft office\office\addins, installing ms office packages, sap mapi service provider, outlook addins directory delete, ms outlook client extensions, local hard disk, terms ms outlook, actual program files

Related Notes :

337442Collective note for MS Outlook Calendar Synchronization