Solution : https://service.sap.com/sap/support/notes/178238 (SAP Service marketplace login required)
Key words :
additional key words cic, customer interaction center, special error code, error occurs, turn means, front office, telephony integration, apply add-, 2see attachment, advance correction
Related Notes :
| 177543 | Collective note for IS-U/CCS 1.2 - add-on patch 013 |
| 153675 | Error with queue query when agent not registered |