SAP Note 175386 - Incorrect work mode set after 'Cancel Inwait'

Component : Front Office - Computer Telephony Integration

Solution : https://service.sap.com/sap/support/notes/175386 (SAP Service marketplace login required)

Key words :
additional key words cti, 'cancel inwait' function, solution apply add-, work mode '04', work mode '02', program error, 2see attachment, advance correction, read note 172289, sap release 4

Related Notes :

174764Collective note for IS-U/CCS 1.2 - add-on patch 012
172289Wrong workmode set by Cancel Inwait