Solution : https://service.sap.com/sap/support/notes/1725 (SAP Service marketplace login required)
Summary :
The SAP Note addresses issues with accessing the central SysLog in transaction SM21, linked to its inactivity and misconfigurations. Primary causes include SysLog send/collect functions being disabled, improper mounting on workstations, or mix-ups with obsolete SysLog data. Solutions involve enabling SysLog transmission features, specifically: activating send/collect functions through appropriate SAPPARAM configurations, starting necessary processes via the START profile, and pertinent evaluation on the Collector machine. It’s essential for system stability to align SysLog setups precisely, handle file accesses carefully, and maintain clear distinction between current and old logs to avoid operational disruptions.
Key words :
central syslog file /usr/, symptom key word, rslg/collect_daemon/host, rslg/collect_daemon/exe_file, rslg/send_daemon/auto_start, rslg/send_daemon/exe_file, made explicitly visible, start program sapparam, start program sapparam, run syslog evaluation
Related Notes :
25526 | Central system log not available |