SAP Note 1711380 - External Service Desk interface: Texts are duplicated

Component : Interface to External Service Desk Application -

Solution : https://service.sap.com/sap/support/notes/1711380 (SAP Service marketplace login required)

Key words :
connected external service desk, respective interface configuration, activated automatic synchronization, party interface reason, sap solution manager, solution implement, incident management, exchange messages, existing texts, continuous duplication

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