Solution : https://service.sap.com/sap/support/notes/1696914 (SAP Service marketplace login required)
Key words :
short dump, type objects_objref_not_assigned, terms objects_objref_not_assigned, incident management, sap reason, program error, solution implement, cl_ai_crm_im_exch_acts, prerequisites
Related Notes :
| 1633725 | SAP Solution Manager 7.1 SP4 - basic functions |
| 1613410 | SAP Solution Manager - Basic functions 7.1 SP3 |
| 1584162 | SAP Solution Manager - Basic functions 7.1 SP2 |