Solution : https://service.sap.com/sap/support/notes/1685463 (SAP Service marketplace login required)
Key words :
service delivery work center, 'create engagement cycle' button, create engagement cycle reason, sap engagement, cycle solution, transaction 'solman_workcenter', dump occurs, terms sp01, program error, authority check
Related Notes :
| 1652693 | SAP Solution Manager 7.1 Support Package 05 - Basic Functionality |
| 1633725 | SAP Solution Manager 7.1 SP4 - basic functions |
| 1613410 | SAP Solution Manager - Basic functions 7.1 SP3 |