Solution : https://service.sap.com/sap/support/notes/1672797 (SAP Service marketplace login required)
Key words :
sap solution manager, relevant support package, replicate sap messages, update messages, incident management, report ai_crm_im_update_from_sap, terms ai_crm_im_update_from_sap, program error, note assistant, correction instructions
Related Notes :
| 1633725 | SAP Solution Manager 7.1 SP4 - basic functions |
| 1613410 | SAP Solution Manager - Basic functions 7.1 SP3 |